Legal notice
Legal Notice Based on the Act on Specified Commercial Transactions
Last Updated: May 18, 2026
| Seller | SaibaLucks, LLC |
|---|---|
| Operations Manager | Yamato Tame, Representative Member |
| Address |
BIG Office Plaza Ikebukuro 1206, |
| Phone Number | +81-50-1809-3447 |
| Email Address | support-shop@kenransaiga.com |
| Store URL | https://shop.kenransaiga.com |
| Selling Price | Prices are listed on each product page (tax included). |
| Additional Required Fees |
・Shipping fees |
| Payment Methods | Credit card and other payment methods supported by the store. |
| Time of Payment | Payment is processed at the time your order is confirmed. |
| Delivery Time |
Since all items are print-on-demand (manufactured after receiving your order), production and shipping typically take 7 to 14 business days after order confirmation. Once shipped, delivery to Japan may take approximately 2 to 3 weeks. |
| Returns & Exchanges Policy |
As all our products are made-to-order (print-on-demand), we do not accept returns or exchanges for customer convenience. However, we will process returns or exchanges for initial defects in the following cases: ・The product has manufacturing defects such as printing errors, stains, or damage. In the event of an initial defect, please contact us at support-shop@kenransaiga.com within 7 days of receiving the item, and attach a photo clearly showing the product's condition. After verification, we will provide a replacement or a refund. |
| Cancellation Policy | Due to the made-to-order nature of our products, we cannot accept cancellations once an order has been confirmed. Please carefully review your order details before completing your purchase. |