Shipping policy

絢爛彩雅 -KENRAN SAIGA- [ONLINE SHOP] Shipping Policy

(Last Updated: May 19, 2026)

Manufacturing & Shipping
Since all our products are made-to-order (print-on-demand), manufacturing begins after your order is confirmed. Production and shipping typically take 7 to 14 business days.

Shipping Origin & Method
Products are primarily delivered via international shipping from the United States. The shipping carrier varies depending on your order details.

Estimated Delivery Time to Japan
Once shipped, delivery to Japan may take approximately 2 to 3 weeks. Please note that delivery may take longer during peak seasons or depending on customs clearance procedures.

Customs Duties & Import Taxes
Due to international shipping, customs duties and import consumption taxes may be incurred at Japanese customs. Please be aware in advance that all such fees are the responsibility of the customer.

Tracking Your Order
Once your order has shipped, we will send you an email with a tracking number. You can use this tracking number to check your delivery status.

Lost or Undelivered Packages
If your package has not arrived after an extended period, please contact us at support-shop@kenransaiga.com.