Terms of service

Terms of Service

Overview
Welcome to 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE]! The term "we," "us," or "our" refers to 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE]. We operate this store and website, including all related information, content, features, tools, products, and order services (collectively, the "Services"), to provide you, the customer, with a curated shopping experience. 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] is hosted on Shopify, which enables us to provide our Services to you.

The following Terms of Service, along with the policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe your rights and responsibilities when using our Services. Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.

Section 1 - Access and Accounts
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or control. To use the Services—including accessing, browsing, or making a purchase on our online store—you may be asked to provide certain information, such as an email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products
We make every effort to display the products and services in our online store as accurately as possible. However, please note that depending on the type of device and settings used to access the store, the colors and appearance of products on your screen may vary from the actual items. We do not warrant that the quality or appearance of any products or services purchased by you will meet your expectations, or that they will perfectly match what is depicted or presented in our online store. All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We also reserve the right to limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders
By placing an order, you are making an offer to purchase. 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] reserves the right, at its sole discretion, to accept or decline your order for any reason. Your order is not accepted until 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] confirms its acceptance. We must receive and process payment before an order is accepted. Please review your order carefully before submitting it, as 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] may not be able to accommodate cancellation requests once an order has been accepted. In the event that we decline, change, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made. Purchases are subject to returns or exchanges only in accordance with our Refund Policy [Link]. You represent and warrant that the products purchased are for your own personal or household use and are not intended for commercial resale or export.

Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise explicitly stated, posted prices do not include taxes, shipping, handling, customs duties, or import fees. Prices listed on our online store may differ from those offered in physical stores, other online stores, or external services. We may occasionally offer promotions regarding our Services that could affect pricing and may be subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that: (i) the credit card information you supply is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including shipping, handling, and all applicable taxes.

Section 5 - Shipping and Delivery
We are not responsible for delays in shipping and delivery. All delivery timeframes are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs clearance, or events beyond our control. The risk of loss and title for products pass to you upon our delivery of the items to the carrier.

Section 6 - Intellectual Property
Our Services (including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof) are owned by 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], its affiliates, or its licensors and are protected by United States and international patent, copyright, and other intellectual property laws. These Terms permit you to use the Services solely for your personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent. Except as expressly provided herein, no part of these Terms grants or should be construed as granting any license or right under any patent, trademark, copyright, or other intellectual property of 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], Shopify, or any external service. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE]. The name, logo, product names, service names, designs, and slogans of 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] are trademarks of 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] or its affiliates/licensors. You must not use such marks without prior written permission. The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 7 - Optional Tools
We may provide you with access to third-party tools as part of the Services, over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.

Section 8 - Links to External Services
Our Services may include materials and hyperlinks to websites provided or operated by third-party external services (including embedded external service features). We are not responsible for examining or evaluating the content or accuracy of any external service materials or websites you choose to access. If you leave our Services to access these materials or external service sites, you do so at your own risk. We are not liable for any harm or damages related to your access to external service websites or the purchase or use of goods, services, resources, or content on such websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 - Relationship with Shopify 
絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] is hosted by Shopify, which enables us to provide our Services to you. However, sales and purchases made in the store are directly between you and 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE]. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], including any injuries, damages, or losses resulting from purchased goods or services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liability arising out of or related to your purchases and transactions with 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE].

Section 10 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [Link], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy. Because our Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve services to you. Information you submit to the Services will be transmitted and shared with Shopify and external services located in countries outside your residence to provide the Services to you. For more information on how we, Shopify, and our partners use your personal information, please see our Privacy Policy.

Section 11 - Feedback
If you send, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, or promote the Services, or to fulfill our obligations and exercise our rights under the Terms. You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback. We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service. You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous, defamatory, or otherwise unlawful, abusive, hateful, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We assume no responsibility and bear no liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses
You may use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly, for the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or anyone else; (e) to submit false or misleading information; (f) to transmit, willfully receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], Shopify, or users of the Services, or expose them to liability. Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Service; (c) track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; (e) use any robot, spider, scraping, data gathering or extraction tools, automated devices or processes, AI tools (such as Agentic AI), or manual means to access the Services; or (f) interfere with, bypass, or circumvent security or authentication features, robot exclusion headers, or any other measures employed by us to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 - Agents
14.1 This section ("Agent Terms") applies if you use, authorize, enable, or deploy an Agent to access, use, or interact with the Services. "Agent" refers to any software or service capable of performing autonomous or semi-autonomous actions on behalf of or at the direction of an individual or entity without direct supervision, or capable of running on an individual's or entity's device.
14.2 An Agent must always identify itself and may not access, use, or interact with the Services unless it strictly complies with the requirements in Section14.4 below. Furthermore, an Agent must not access, use, or interact with the Services if we request the Agent to refrain from doing so.
14.3 We may, by technical or other means, restrict whether and how Agents access, use, or interact with the Services.
14.4 An Agent must: (i) identify that the request is from an Agent in all HTTP/HTTPS requests by disclosing its name in the User-Agent string: "Agent/[Agent Name]"; (ii) not conceal or obfuscate that the access, use, or interaction is from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing measures designed to distinguish computers from humans, such as CAPTCHA; (iii) truthfully respond to questions or prompts attempting to determine whether an interaction is from a human or computer; and (iv) not bypass or circumvent measures designed to block, restrict, modify, or control whether and how an Agent accesses, uses, or interacts with the Services.

Section 15 - Termination
We may, in our sole discretion, terminate this agreement or your access to the Services (or any part thereof) at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 16 - Disclaimer of Warranties
Information provided on or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone informed of its contents. Except as expressly stated by 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], the Services and all products delivered to you through the Services are provided on an "as is" and "as available" basis without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. Because some jurisdictions do not allow the limitation or exclusion of implied warranties or other disclaimers, the above disclaimers may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, in no case shall 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE], Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim, demand, loss, damage, liability, or expense, including reasonable attorneys’ fees, arising out of or related to: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access and use of the Services. We will notify you of any claim subject to indemnification; however, a failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced thereby. We may manage the defense and settlement of such claims at your expense, including the selection of counsel, but we will not settle any claim requiring a non-monetary obligation from you without your consent (which shall not be unreasonably withheld). You shall cooperate with the defense of any indemnifiable claim, including providing relevant documents.

Section 19 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment
You may not assign, transfer, or delegate your rights or obligations under this agreement or these Terms without our prior written consent, and any such attempt will be void. We may assign, transfer, or delegate our rights and obligations under these Terms without notice or consent from you.

Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] is headquartered, including its federal, state, or provincial courts. You and 絢爛彩雅 -KENRAN SAIGA- [ONLINE STORE] agree to submit to the venue and personal jurisdiction of such courts.

Section 23 - Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information
Questions about the Terms of Service should be sent to us at support-shop@kenransaiga.com. Our contact information is posted below:

  • Trade Name: SaibaLucks, LLC

  • Email: support-shop@kenransaiga.com

  • Business Address: BIG Office Plaza Ikebukuro 1206, 2-62-8 Higashiikebukuro, Toshima-ku, Tokyo 170-0013, Japan

  • Business Registration Number: 3011403002505